I am Reliable, trustworthy, numerate and dedicated. I am Able to work on own initiative or as part of a team. I am flexible to work under pressure and to work long hours when required. I am determined to achieve your Company’s objectives and mission. I believe that if given a chance I can raise to the best of my abilities. My studies have afforded me the opportunity to learn more about Public Management. This experience has sharpened my ability to work effectively in high-pressured environments and provided me the opportunity to gain knowledge and experience in new environments. I relate well to a wide range of people, making communication on both social and professional fronts come naturally. I maintain a high level of commitment to personally get things done. I can succinctly describe myself as a highly professional and self-reliant team player who is passionate about what I do. I am a person who always remains intact with the best quality results that I always aim to produce.Call Center Duties and Responsibilities  managing large amounts of inbound and outbound calls in a timely manner  Following call centre “scripts” when handling different topics  Identifying customers’ needs, clarify information, research every issue and providing solutions