I have a keen interest in people management and people development; backed by 25 years of work experience. I hold a B.com degree and am a trained coach and have a CMP designation. My key strengths are that I am positive, self-motivated, humble, hard-working, creative, flexible, trust-worthy and dedicated. Looking for a new challenge to grow and develop myself. Key experience areas: OPERATIONAL MANAGEMENT FOR GLOBAL COMPANY: o Successfully managed an operational team for a global company; working with partners in Africa, Indian Ocean and Israel; offering support in six languages. We supported the sales team by taking care of pre-sales and post-sales partner interactions, for example the onboarding of properties and maintenance work on partner profiles across all sites o Duties included: customer training, team training, coaching, driving for results, events, reporting, people management, change management and project management - HUMAN RESOURCES AND EMPLOYEE RELATIONS: o Disciplinary investigation and resolution: Leading HR investigations into misconduct and poor work performance and recommending suitable resolutions. Grievance investigation and resolution o Passionate about a diverse and inclusive work environment for all, growing up in South Africa I have been exposed to a lot of cultural differences and injustices. Trained up to be an Ally in the workplace and an Ally skills workshop facilitator to support minority groups within a global organisation o Employee relations and recruitment management. Employment contracts; review employment and working conditions to ensure legal compliance in alignment with government regulations o Support the development and implementation of HR initiatives, provide counselling on policies and maintain employee records. Other tasks: Wage negotiations, employee benefit negotiations, exit interviews, succession planning, career development, internships and managing relations with academic institutions SALES AND MARKETING: o Managed the marketing department for various organisations, responsible for all marketing tasks ensuring maximum corporate exposure within the allowed budget recommendations o Sales team management: Meet and exceed sales forecasts, customer relationship building improved and ensure debtors collections are within corporate expectations