Senior Management Executive, Sameer Moosa Carim, retains more than 18 years of Information & Communications Technology (ICT) expertise gained in directing multiple concurrent domestic and international programme implementations / business transformation projects for multinational industry leaders across Africa & the Middle East. His experience spans from steering start-up telecommunications operations into maturity, to the successful stabilisation and turnaround of large, complex Telecoms operations exceeding 40 million subscribers, and configuring large-scale Enterprise Resource Planning (ERP) projects at the right maturity level to assure continued organic innovation. Sameer builds on strong foundations of integrative performance improvement and demand-driven processes – helping companies navigate all stages of development with optimised goal, talent and structural alignment. He is highly adept at steering Group information technology governance to establish seamless connections between IT management, strategic objectives, and commercial goals. Sameer nurtures a reliable culture of continuous improvement, sustained performance and sufficient capabilities to manage on-going change. In assisting Telco’s’ transition from Traditional to Converged Digital Operators, he regularly reengineers IT architecture to improve agility, Business Intelligence (BI) for customer insights, and long-term value creation. As process-driven Subject Matter Expert (SME), Sameer possesses standout talents in designing and rolling out Information Technology Infrastructure Libraries (ITIL) for IT Service Management (ITSM) and System Development Life Cycle (SDLC) processes. Prior to joining future-focused emerging markets Telecommunications, Banking, Agriculture and Fintech specialist service provider, Digalance, Sameer dedicated 18 years of service with multinational mobile telecommunications leader, MTN, serving > 250 million customers in 22 countries across Africa, Europe, the Middle East and Asia.