As an experience Operations Manager who possesses extensive strong leadership skills and superb relationship management abilities, I feel I would be an ideal candidate for the position. A review of my attached CV will quickly confirm to you that I am able to design and implement process improvements aimed at streamlining activities whilst at the same time driving up performance and equality. However, what my resume may not show is my ability to provide motivational and inspirational leadership to supervisors and key staff, thereby helping them to develop themselves and their departments further. My experience to date has equipped me with a multitude of relevant skills not only on Aviation industry and its operations, but also in running core areas of any operational setup. I consider myself to be a technically minded individual who is capable of working in a fast paced and ever changing environment and who is eager to learn about the latest platforms and technologies as they emerge. My core strengths include the following but are not limited. Part of my duties is to engage with other African States and to deal with feasibility studies and business background or analysis. Advising customers on documentation needed for traveling to some of the countries in Africa. Managing teams involved in multiple areas, together with a real awareness of the kind of initiates that drive performance Superb customer facing and client management skills Performance management and KPI Financial management e,g PFMA, Procurement and Tender processes Health and Safety and Risk Management Service Level Agreements (SLA) HR and ER functions (recruitment processes, disciplinary as well) Training and Development within the company Recruitment and Selection Coaching, Training and Mentoring I look forward to the opportunity to meet with you to learn more about your firm, its plan and goals, and also to discuss how I might contribute to its continued success. Yours sincerely Siyabulela Qozeleni