I am writing to portray my experience as hardworking creative and driven person with experience in more than one industry and have proven to excel in every business environment that I have been fortunate enough to be a part of. As an innovative fast learner and accountable Manager and team player with a performance record of my work, which has proven to be efficient and well executed which intern creates a business environment filled with trust and growth to providing the best results at every turn. I always push to have personal growth and also assist where I can in motivating the growth of others, I strive for hard work. I have vast experience around customer service since 1995, I have learned the value of the customer centricity and building high performance teams and maintaining good relationship with my stakeholders. My experience in banking is in the Client Services and Corporate and Investment Banking with vast knowledge around customer service across various products. I’m uncompromising when it comes to living the highest standards of integrity and values. I am a reliable individual who believes in meeting deadlines, whilst always delivering the best service. I strive to be professional when performing my functions and display a high level of respect to all individuals. Outside the Banking Experience: I worked for Discovery Health and NMG as Portfolio Administrator and Broker Consultant. I have been exposed to Credit Control and Administration with Corporate Companies with the portfolio running between 6- 12 Million. Portfolios Controlled: Bidvest Group, Fedics, McDonald, Sun International, FIFA 2010 and Discovery Staff Account Achievements include but are not limited to: • 21 years in Banking experience • I have consistently been a great. Manager to my teams and successfully maintaining high performance work form my teams. • I have worked well with clients and stakeholders making sure that all their needs are met • I have worked well under unpredictable and changing environments always coming up with solutions to problems. My skills included , but are not limited to: • Governance Principles • Risk Management • Change & Transformation Finance for Non-Financial Managers (AstroTech) • Women in Leadership (GIBS) • Stakeholder Management • Operations Manager Programme Standard Bank • Relationship Management • Crucial Conversations (Standard Bank) • Six Sources of Influencer (Standard Bank) • Active Management (Standard Bank) • Employee Relations Handling Poor Performance in the Workplace (Standard Bank) I am interested in a company with a remarkable ability to make good judgements and take quick decisions where need be and commercial knowledge aiming to nature and utilise my experience and skills to add value to the company. Thank you for taking time to consider my applications I look forward to hearing from you soon. Please do not hesitate to call me on (***)-***-**** we can arrange an interview to discuss my application in greater depth. Kind regards, Thembi
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