good day, to you, my name is Thembi, I am a well and outspoken person who is a fast learner, I have been in hospitality for most of my life, from working as a trainee chef to being a barista and I became a hotel hostess which was a great opportunity to expand my confidence and my communication skills were up graded. I worked my way into not just being a hostess but also I became a banqueting supervisor, which is an event planner, I do a bit of both but I love the pressure and iv learned a lot. going forward I have upskilled on a lot of admin work telephone communication and reception skills in our hotel and it has been very interesting.