• Assist end user with desktop and IT endpoint related problems. • Assisting users in person and remotely with hardware and software/Application related concerns. • Installing computer workstations and telecommunications technologies • Support and train users with Microsoft 365 and related tools in the Microsoft suite • Networking duties but not limited to installing switches and Networking keystones and configuring Network Cables flylead. • Assist and attend to all IT Service desk queries. • Assist in the implementation of all upgrades and security patching. • Investigate, analyse and provide solutions to IT infrastructure faults • installing and updating Anti-Virus and backup support • Installing and Configure routers, switches, modems and any another network devices