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Tumelo N.

Admin Assistant

  • Hourly rate: R60 /hr
  • Experience: 3 Years

About Tumelo Gloria

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Over the past three years, I have gained valuable experience and honed essential skills in administration and customer service. When it comes to customer service, I excel at connecting with customers and addressing their needs with utmost care. I have developed excellent communication skills, allowing me to effectively convey information and resolve any concerns they may have. My friendly demeanor, empathy, and patient nature have consistently left customers feeling satisfied and happy with the service I provide. In the realm of administration, I have become a pro at organizing tasks and ensuring smooth operations. Scheduling appointments, managing calendars, and keeping things in order come naturally to me. I have also become well-versed in utilizing various computer programs and tools that streamline office work, making me more efficient and saving valuable time. One of my greatest strengths lies in problem-solving. I have a knack for analyzing issues, identifying the root causes, and implementing effective solutions. My resourcefulness and ability to think critically have been instrumental in overcoming challenges and getting things back on track in a timely manner. My friendly and helpful nature has allowed me to build strong relationships with both customers and colleagues. I am an attentive listener and take great pride in understanding and fulfilling their needs. Moreover, I am skilled at finding resolutions and diffusing conflicts when they arise, fostering a positive work environment and ensuring customer satisfaction. Adaptability is another skill that sets me apart. I am adept at adjusting to different situations and managing my time efficiently. Juggling multiple tasks simultaneously and adapting to shifting priorities come naturally to me. My meticulous attention to detail ensures accuracy in my administrative work, leaving no room for errors. Overall, my experiences in administration and customer service have shaped me into an exceptional professional. My ability to provide outstanding customer service, efficiently manage administrative tasks, communicate effectively, solve problems, and collaborate seamlessly with others make me a highly valuable asset to any organization.

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