I am a hard-working and determined professional seeking an opportunity to succeed. I am a Strong communicator with follow-through skills and ITIL certification, and I am currently studying Business and Information Administration (Part Time). I will be bringing Customer service experience and information Management expertise, documentation skills, and a proven ability to handle high volume and multiple calls positively and calmly. I have extensive experience in performing administrative duties and operational functions required to run a business or organization department. I have basic computing skills, and advanced skills and knowledge in most of the industry standard computer software, including the Microsoft Office Suite.