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About Bathini

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If you are looking for a focused, punctual, reliable, independent thinker, innovator and influential candidate to take your team, to new greater heights, then look no further. I believe in leading by example, being the change you want to see, from my appearance, how i carry myself and interact with different individuals across all levels. Negativity and failure do not exist in my vocabulary, as I know that willingness and using the SMART concept is the main key in unlocking every individual’s potential. I am a highly motivated, self starter individual who strives to achieve the best. I adapt easily in any kind of environment because i believe that anything is possible and achievable only if one has a positive attitude and willingness to do it. In all the companies I have worked with before I started without any experience in their fields however I left all of them being one of their best consultants they have ever had. I am target driven and sales orientated. I am a great team player however can work with no supervision at all. I am a hard worker and take challenges as learning curves to upgrade myself to be a better and wiser being. I have 8 years of customer service experience and 4 years of front line retail service within a telecommunications industry. I was working at the head office of Nashua Mobile in Midrand, which means i am well suited in dealing with demanding, unhappy and irate clients. Putting the client and their needs first and exceeding their expectations with legendary service is my forte’. I have 3 years experience in a call centre environment, where I had my intense learning on how to always put the customer’s needs first. Leading a team of 14 consultants, broaden my knowledge in people’s skills and their behaviors, acquiring an important skill of emotional intelligence, knowing that what others say or do, is definitely not a reflection of me however whom they are. Quality Call Assurance gave me a broader spectrum on why processes and procedures are needed in the business and why we need to align to them always. It also gave me a stint preview of the Six Sigma methodology. I have two years experience with ETC Solutions, a year as a Claims and Complaints Operator and another year as a Nominations and Representations Operator. If you would extend your invitation to come and present myself, I know you will realize other aspects of value I might bring to your organization, which may not be listed in my resume.

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