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About Carla

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Qualified management professional supporting organisations in bringing their organisational strategy to life through people and operations management. With extensive experience in Human Resource Management, Organisational Change Management, Business Development and Operations Management I can help you elevate your Human Capital to ensure improved organisational performance. From my early career in the Hospitality sector, I have learnt the value of people in the organisation. No matter my role within business, I advocate for the wellbeing of the organisation to ensure operational success. During my tenure in Human Resources in the ITSM space, I develop and implemented formal, organisational values, linked to the organisational culture, which resulted in a connectedness within the organisation amongst all employees, including local, regional and outsourced employees). In my capacity as Business Development Manager and HR Manager, I have successfully developed and maintained programmes that supported Talent Management, including talent attraction, acquisition and retention strategies. These ranged from developing an employer brand that attracts high quality resources, on boarding processes, training and development plans, succession planning, performance management and exiting strategies. I have 15 years’ experience in a variety of industries and roles, with 7 years spent in Human Resources, Organisational Change Management, and Talent Management. Most recently I have managed a team of 6 direct reports, each responsible for their own portfolio within the organisation, and my strong leadership abilities are evident in the level of collaboration that the team is achieving. I have a passion for helping people reach their potential, especially those who strive to be leaders and to help young, aspiring business leaders to develop authentic leadership skills so that they can lead in a meaningful way in the corporate environment.

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