Dear Reader I am a customer-oriented and service-minded professional with 27 years of experience in administration, customer service, information management, data analysis, and managerial positions. I have experience in employee training and development. Some of my top strengths are attention to detail, being driven, being a self-starter, can multitask, and have excellent time management skills. I maintain a high level of integrity and professionalism in my management style. I take pride in functioning within and as part of a winning team. I enjoy the challenge of meeting and exceeding financial targets. I believe in value-adding and offering a consistently high-quality service to the customer and client. I function well independently or as part of a team. I am offering strong leadership and mentoring abilities. I have good communication skills (both written and verbal) with good customer service and interpersonal skills. I have the ability to interface across organizational levels and build solid relationships. I am trustworthy in character, I take full responsibility for my daily activities and like to instill pride and accountability in my team’s performance. Below are some examples of the value I can bring to a prospective employer: • Oversaw comprehensive administrative responsibilities throughout my career, encompassing staff management, training, and coaching, records management, correspondence, performing within budgeted limits, procurement, contract and financial administration, menu development, event planning and inventory management. • Utilised sound leadership, issue resolution, mentoring, and motivational skills to propel programs and staff to peak results. • Maintained systems and procedures designed to monitor and regulate food and labour costs. Worked directly with the vendors to coordinate marketing events to promote new products and drive sales. I look forward to speaking with you and learning more about available Administration, Customer Service, and/or Information Management positions. Until then, thank you for your time and consideration. Sincerely, Frieda Janse van Rensburg Enclosure: CV