My name is Kudakwashe Nigel Taitia applying for any job (either Systems Support or Any) in relation to the skills listed in my CV and this cover letter. Below is a list of some experience I have in the IT sector. Programming Skills: Python, C#(asp.net, MVC, Razor), JAVA, JavaScript, PhP, HTML, MySQL. • Adept at Providing Computer Support • Skilled in Systems Troubleshooting, Installations, and Maintenance • Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems • Top Customer-Service and Help Desk Skills PROFESSIONAL EXPERIENCE: Employer Name (Bathabile Soko, Operations and Marketing) • Web Marketing Advisor – Video editing and website maintenance • IT Advisor – Software and hardware equipment improvements and maintenance. Employer Name - ARISTON – Southdown Tea Estate, Zimbabwe, Chipinge TECHNICAL HELP DESK SPECIALIST (March 2016 – 2018) Provide computer help via telephone with end-users while manning the desk-support operation. Notable Accomplishments: • Document help desk tickets/resolutions and provide overall assistance in the daily administration of a Netware Network. • Perform diagnostics and troubleshooting of multiple issues, document help desk tickets/resolutions, and maintain equipment inventory lists. Thank you so much, l am delighted to explain to you how l can be an asset to this firm. I am hoping to hear from you soon.