Lindelihle Ndlovu. Information Technology Service Delivery Support Gauteng and Kwazulu-Natal , South Africa ICT professional with over 15 years experience in IBM Power Servers and Storage support. Three year diploma in Electrical Engineering. Experienced Leader in Global Service Delivery SLA and Project management in key accounts. Experience : Owner on ICT Consulting business . February 2015 - Present Johannesburg Area,South Africa Started as IBM Senior ICT Systems Engineer and later appointed to handle Project management and Service Delivery portfolio from : August 1996 - November 2014 (18 years 4 months) Johannesburg Area, South Africa Education : Mangosuthu University of Technology National Diploma : Electrical Engineering, Electrical and Electronics Engineering. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my process improvement and Technology Services Support abilities. Additionally, I possess expertise in Technology Team Leadership and an aptitude for optimising performance and motivating colleagues. In any position, I am able to visualise success and identify innovative and effective strategies for achieving it. I am a motivated professional with leadership proficiency and extensive IT Consultant experience in recent times. I believe that my professional background and industrialist drive make me an ideal candidate for this opportunity.