• Client and deadline driven, decision making, problem identifying, analyzing and resolving • Phone etiquettes, team player and hard Worker • Different operating systems installations, support and administration • Creating emails on new PC ,Changing emails password and configuring emails on new PC • Work with the User Support team to provide First level support to end users and ensure timely resolution of system problems. • Making Ethernet cables and testing. Provide technical support and guidance to users. • Troubleshooting network problems. • Manage and monitor all Users Personal Computers. • Windows Software’s (FME and Virus protection) installation and management • User management, Password Resets, Access Requirements • Creation and Configuration of the Office Employees Email addresses • Office Printers management and support