By definition, hospitality in the broader sense relates to an experience clients/guests have of the establishment and services they choose and pay for. The management of their expectation is therefore the ultimate challenge to achieve success and when you are successful in matching this expectation with the price they are willing to pay, you have “Jackpot” Although I have ventured into several industries and occupations throughout my career, Hospitality is the one that offered me an opportunity to lead the life of interaction with people which I like. It allowing growth, not only in my career, but also in those of the teams of staff I work with. Skills and other attributes - Guesthouse Management - Own motor vehicle Code 08 drivers license - Microsoft Office experienced - Nights bridge booking portal - Semper PMS - OTA experience – Booking.com, Travelground, Safari now, Cape stay, Agoda, Expedia, Air B&B