Vox Telecom
Johannesburg,
South Africa
http://www.voxtelecom.co.za
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Vox Telecom Limited was established in 1998 and is a leading telecoms operator, providing voice, data and collaboration services to the southern African market. The Group, which is the largest black-owned telecommunications company in South Africa competes in both the business and consumer sectors and has primary offices in Johannesburg, Pretoria, Durban, Cape Town and Port Elizabeth as well as in Windhoek, Namibia. Vox Telecom has established itself as one of the major players in the telecoms market. As a licenced network operator, Vox Telecom provides a suite of comprehensive enterprise, SME and consumer telecommunications solutions that include alternative voice solutions, data access and ISP services, cutting-edge cloud services, a variety of PBX and video conferencing services, telephony management systems, faxing and text messaging applications.Vox Telecom’s has secured long-term partnerships with thousands of South African corporates, government organisations, SMEs and consumers because its unbiased approach when it comes to technology, combined with a dedication to cost minimisation and an uncompromising attitude towards service delivery. Vox Telecom operates enterprise offices in all the major metros around South Africa, as well as in East London, Upington, Mmabatho, Polokwane, Kimberley, Bloemfontein, Nelspruit and Windhoek, Namibia. With more than 13 Points of Presence (PoPs) spread throughout the country, and consumer/SME branches and franchises throughout the country, Vox Telecom is well positioned to offer localised, uninterrupted service delivery to all its customers.
Work for Vox Telecom? Have your say!
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"Current Employee"
Added 17 Sep 2014 by a current employee
Sadly, the company in itself is wonderful, but indeed the low salary is a major setback. Believe me, I am grateful to have a job in this country, but i am seriously overworked, underpaid and will probably throw in the towel soon due to total burn out. My view is that the company did not have a decent contingency plan when they acquired all the smaller companies. As the client base grew rapidly, but the employee ratio servicing that amount of clients is a joke. this will unfortunately lead to a whole lot of clients moving on as the customer service leaves a lot to be desired. We are over-promising and under-delivering to our clients. Managers are over-promising and under-delivering to Exco and in the end, its your normal average worker bearing the brunt. These guys need to realise that even if they re-visited the salary scale and implemented an incentive scheme, they will have to hire more people to get optimal productivity and commitment from their current staff compliment. it was wonderful commenting on this platform as believe me, if I dared say this to a manager, I would be targeted and terrorised until I decide to leave or they'd find something stupid to use against me.
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"I work for Vox and I love it!"
Added 06 Aug 2013 by a current employee
I have been working for Vox just more than a year now. Before, I worked at a well-known courier company and was treated like rubbish. At Vox, things just seem very different. For the first time in years, I am treated like a person, with feelings and a family. I get recognition for the things I do, things that did not matter to the previous company I worked for. My manager is really the best! The overall atmosphere at Vox is lovely, yes there will always be 'skinder' and 'scandal', always someone that is unpleasant. I would rather get a smaller salary and be appreciated than getting a lot of money and be treated like scum.
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"Nice to work for, but thats it"
Added 18 Jul 2013 by a current employee
From the outside everything looks great and at staff get togethers that we have every quarter, the managers always makes it sound like the company is doing well, but you always get the sense that they're not being a 100% percent honest with you. At this point, I truly enjoy my job, and enjoy coming into work everyday but, one of my biggest gripes would be my salary (for everything I do, my salary is a joke). I bust my butt everyday and I am one of the star performers, but will probably only get recognition once a year if I'm lucky. Recognition being a my manager telling me, "well done, and you're an asset to the company" and that's it. Besides my salary, the thing that really makes me sad is that they expect the world from us, but they expect us to work on pathetic systems and hand me down computer equipment. For a "major Telecommunications" company that is truly disappointing. All managers have been given laptops, but the regular staff are forced to deal with our antiquated equipment. If u do complain about your equipment, you would in all likelihood get second-hand equipment that would be worse than the equipment you originally had. The managers always try to come across as helpful and always willing to listen to you and help you out, which is weird, because 90% of the time, what ever you tell them falls on deaf ears. There use to be staff incentives, but that seems to have fallen away. But to even get nominated for those incentives, was almost impossible. Doing your job very well was not good enough. At one stage I was told that you can't get nominated because doing your job very well is not good enough. Your salary is the incentive you get to do your job. Of course, as stated before, my salary is a joke, and since I was told that, my work rate has regressed and I don't feel motivated to do my absolute best anymore. So I do what I have to do, and maybe a little more, but I don't go out of my way to help others anymore, because at the end of the day you end up with more grey hair than they do. When you are interviewed for a job here, growth is something they say you can achieve here, but if you're at the bottom of the scheme of things, then forget about it. Unless someone above you dies, or leaves, you ain't going no where. Having said all that, I still believe Vox is one of the good companies. With everything I said, I still believe Vox is better then 90% of the companies out there. No matter who you work for, you will always have complaints.I feel unappreciated 60% of the time but, I have worked at companies a lot worse, and with the things being the way they are in this country, I'm grateful.
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"Underpays and not a company that cares about its employees"
Added 08 Jul 2013 by a current employee
I used to work for Vox until early this year. The same day I resigned, five other project managers resigned as well. Over fifty people I worked with at Vox has resigned so far this year. Firstly, the working conditions are as bad as they get - managers are so out of touch with the reality of the business, locking themselves up each day in their offices, only emerging to jump on you once something little, most of the time not even your fault, comes up. Micro management, but only when it suits them and they actually leave their offices to be on the floor. I had a R12 000 increase in my salary at the new company I am now working at. One of my friends even got R15 000 more when he moved. If you want to work for Vox, then be prepared for the most stressful environment, working night after night over-time and not getting a cent for it - and of course a salary that I now see is so below market value, it's a disgrace.
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