Reference: 5190 SJ

Job Description:

Receive and process all customer orders daily via telephone or e-mail.
Check Retailer ordering systems daily for Purchase orders from Retailers.
Confirm Customer orders in writing and communicate orders to production teams in a timely manner.
Liaise with Production teams to ensure enough stock is available to supply customers based on orders received.
Create Customer Invoices on Pastel daily based on accepted orders.
Ensure correct and up to date price lists is used and reviewed by the production team on a regular basis.
Capture credit notes based on approved returns and/or claims.
Creating Invoicing packs based on guidelines set out by Customers and distribution companies.
Ensure delivery to customers and collection by distribution partners is arranged ahead of deliveries.
Ensure all applicable documentations is received from Distribution Companies in a timely manner.
Responsible for the whole process around stock deliveries, from receiving orders, to arranging booking slots, to liaising with distribution partners for pickup to preparing all documents to be send with delivery.
Ensure system is updated with new product lines, new prices and article numbers.
Responsible for sending statements to all Customers by no later than the 7th of every month.
Responsible for loading statements on retailer systems on/before the 8th of every month (No Exeptions).
Following up on Retailer remittances, capturing on pastel according to remittances, allocating receipts based on remittances.
Discount and claim verifications, reasonability checks and capturing of all approved discounts and claims.
Allocating Customer Receipts on pastel based on remittances received.
Responsible for full reconciliation, ageing and collection of all Customer accounts.
Regular follow up of all outstanding accounts and responsible for making sure Customer payments is received within the credit period.
Reconciliation of all customer accounts and agreeing ageing to external customer documents by the 10th of every month.
Assist with Customer queries in a timely manner.
Update an load new Customers based on approved credit applications.
Rings up all Customer Sales on Production POS System daily to ensure proper theoretical stock management.
Ensure all invoices / statements are timeously saved on the shared network as well as printed out to be filed.
Provides a weekly report to Real Foods of all sales raised to all clients and all money received from Customers.
Responsible for reconciling and providing statements on “On Account” sales through the POS System.
Responsible for reconciling and capturing Market Sales.

Qualifications:

BCom Accounting Degree
3 – 5 years’ experience within a similar Role within the FMCG or Manufacturing Industry
In debt Accounts Receivable Experience
Understanding of Inventory Control/ Management Systems
Pastel Experience
Excellent verbal and written communication skills
Excellent Organisation and Business Administration skills
Ability to work under pressure
Strong analytical and problem-solving skills
Computer Literate
Valid driver’s license and own transport