The role includes:
Handle customer enquiries and orders via inbound and outbound calls, and via email,
Prepare quotations using internal system,
Handle technical queries from customers and refer to technical department,
Ensure a high standard of customer service is maintained,
Build relationships with customers and both internal & external teams,
Manage customer complaints,
Support the Sales department with general admin duties,

Requirements:
Grade 12 or equivalent,
Excellent customer service,
Strong computer and administration skills,