AREA COACH / MANAGER - Colesberg Verfied

Salary Negotiable Colesberg, Northern Cape Colesberg, Northern Cape more than 14 days ago 05-10-2021 10:34:46 AM
This group of fast food restaurants has the following position available for a senior candidate with at their Colesberg head- office.


- Matric with 3 years or more multi unit experience with a major QSR chain
- A Strong People Focus: training & development, fostering a positive culture
- Willing to work Hospitality Industry hours, including night shift
- English, communication, numeric and computer [especially Excel] proficiency
- Financial acumen and business skills
- Leadership ability / Ability to work under pressure / Adaptability / Report writing / Drafting correspondence
- Staff management – including Reward and recognition / Succession planning
- Performance management of staff
- Prioritizing of activities / Planning and Organizing / Time Management

The job duties include:
- Hires, Manages, trains, and coaches Restaurant General Managers
- Directs and assists RGM's with forecasting, scheduling, and maintaining labor budgets
- Oversees all maintenance and vendors for each restaurant.
- Oversees and follows up with employee and management training through Learning
- Zone and regular Restaurant visits.
- Monitors daily cash controls including manager deletes, voids, debits voids, daily deposits, and cash discrepancies.
- Adheres to and monitors management compliance of all corporate, policies and practices.
- Takes appropriate action to address employee issues and policy violations and immediately
- Reviews management work schedules in a timely manner to ensure continuous ability to properly serve guest to brand standard.
- Monitors multiple restaurants cost control procedures for labor, and food and paper.
- Takes immediate corrective action when necessary.
- Audits Restaurant inventory.
- Responds to escalated guest requests and complaints in a respectful manner. Takes immediate corrective action when necessary.
- Recruits, interviews and hire management team members to achieve proper staffing levels.

To apply send CV with reference MCACM to before 19 October 2021