Purpose of the job:
To provide secretarial services to Directors and render effective and efficient administrative support.

Key Performance Area:

Applications/software development and maintenance
• Develop, test, and maintain software to meet consumers'' and clients'' needs.
• Perform continuous enhancements and improvements as per technology advancement and customization requests.
• Test, troubleshoot and resolve issues with existing systems and systems being developed.
• Monitor quality and performance of applications through testing and maintenance.
• Document all work for knowledge transfer and business operational needs.
Acquisition and implementation of business system solutions.
• Develop front-end of the system (create design prototypes, including graphic design)
• Create visual concepts as per business requirement.
• Coordinate the implementation of systems and business applications.
• Facilitate the business solutions acquisition process and procedures.
• Ensure that integration of required data between systems is effectively implemented /used without losing credible data.
Coordinates the utilisation of emerging technology to enhance DSI’s Information Management and Information Systems.
• Keep up to date with technical and industry sector developments.
• Participate in relevant GITOC standing committees.
• Attend hardware and software workshops and exhibitions.
• Advice end-users and support staff on the appropriate use of technology.
Implement and maintain applications.
• Developing and implementing data analyses data collection systems and other strategies that optimize statistical efficiency and quality.
• Maintain and modify programs as per business requirement.
• Implements and maintain department-wide system integration.
• Maintain confidentiality with regard to the information being processed, stored or accessed.
• Coordinate the provision of training to end-users and support staff including drafting of user manuals.
• Assist in administering applications service level agreements with third party service providers.
Knowledge:
• Systems development lifecycles and methodologies.
• Keeping abreast of latest IT Technology.
• Data Interpretation and analytics.
• Sound knowledge of various computer technologies and how they impact the business.
• Sound knowledge of least one computer programming language.
• Good knowledge of database structures, theories, principles, and practices.
• Technical understanding in the areas of application programming, database, and system design.
• Knowledge and understanding of Public Service Regulations.

Skills:
• Interpersonal skills.
• Teamwork skills.
• Software programming.
• Software documentation skill
• Software development fundamentals
• Software debugging

Personal Attributes:
• Critical thinker.
• Initiative and creative.
• Loyalty and business ethics.
• Ability to work individually and as part of the team.
• Willingness to assist people.
• Persistence and perseverance, willing to learn.

Experience and learning indicators:
• Minimum of 2 years in system development
• A minimum Degree / National Diploma or bachelor’s degree in computer science or Software Development/Engineering or Information Systems.
• Mobile application development would be added advantage.