MINIMUM REQUIREMENTS
• Matric / Grade 12.
• Relevant tertiary education in Hotel / Hospitality Management or related major.
• At least 5 -10 years Lodge/Hotel Management experience in a 4 or 5-star lodge/ hotel with proven success in leadership of teams is highly preferred.
• Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals
• Strong financial knowledge and prior front office management experience is required.
• Valid driver's license.
KEY JOB RESPONSIBILITIES
• Responsible for all aspects of operations at the lodge and provides support to the General Manager.
• Assigns duties to HOD's and manages performance to ensure full compliance to lodge policies, operating controls, SOP’s, policies, procedures and service standards.
• Liaise actively and work collaboratively with all department managers with regards to all aspects pertaining to the daily operation of the lodge to ensure daily lodge operations run smoothly, efficiently and in a coordinated manner.
• Maximise profits and ensure that financial systems are complied with.
• Establish and maintain standards for staff performance and customer service.
• Oversee the front office, housekeeping and maintenance departments.
• Organise training programs to enhance the job skills and performance of lodge personnel.
• Scheduling staff and resources according to the lodge needs.
• Engage with contractors and suppliers to ensure quality work and products and negotiate prices to ensure that expenses are minimised.
• Act as a Duty Manager when required.
• All Other duties as assigned by the General Manager or Management.

CV REQUIREMENTS:

• Word Format
• Dates worked previously
• Reasons for leaving
• Written contactable references
• Motivational letter
• Recent head/shoulder pic
• Supporting documents
• Salary expectation