Assistant Lodge Manager.

World Class 5* Game Lodge Kruger National Park

Responsible to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge.

Assist the lodge Manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service,

vision and creative concepts of the lodge.

Requirements:

ideally 2 years as a trainee and in a well-recognized five star hotel.
3 years Assistant Lodge manager in a world class lodge.
Exceptional Food and Beverage knowledge.
Financial management ability.
A hardworking, co-operative manner.
High standards of service excellence and a passion for the industry.
Attention to detail.
Exceptional English and a second language would be preferable.
Good computer literacy.
Excellent management ability and communication skills.
A clear understanding of basic labour law and disciplinary procedures.
A developmental approach to staff.
Assertiveness, patience and good organizational skills.
Understanding of housekeeping and maintenance procedures.
An awareness of developments within the food and lodge industries, as well as international trends in hospitality.
Management and training of the lodge staff in line with the Game Lodge Standard of Excellence.
Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained.
Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded.
Effective financial management through the administration of orders and effective stock control.
Effective communication and maintenance of lodge relations.

Salary R 23 000  including accommodation & company benefits