Role summary

Sanne is a leading global provider of alternative asset and corporate administration services.

Established since 1988 and listed as a FTSE 250 company on the Main Market of the London Stock Exchange, Sanne employs c2,000 professionals worldwide and administers structures and funds that have in excess of €545 billion assets.

Key responsibilities

General:

Maintaining oversight of a portfolio of clients, ensuring efficient administration of client matters;
Assist with the management of projects and client take-on, under guidance of line manager;
Provide guidance and support to junior members of staff on a daily basis;
Ensure diary task lists are monitored and cleared on a timely basis;
Identifying and driving process improvements and efficiencies to improve client recoverability;
Ensuring team follows required processes and procedures in line with wider SANNE and department policy;
Identify team training needs and arrange training sessions as appropriate;
Be fully aware of client fee arrangements and identify opportunities to invoice outside of fee agreement;
Generally act in the best interests of the division by supporting team members.
Maintaining strong relationships with existing clients by becoming a key escalation contact for service matters;
Maintaining oversight of day-to-day operations of client companies and ensuring junior members respond to clients' queries in a timely manner;
Act as final reviewer of all work produced by administrators/senior administrators in respect of a portfolio of clients;
Coordinating client transactions, circulate and track documentation and executions and ensure necessary filings are completed in a timely manner.

Corporate Secretarial:

Maintaining strong relationships with existing clients by becoming a key escalation contact for service matters;
Maintaining oversight of day-to-day operations of client companies and ensuring junior members respond to clients' queries in a timely manner;
Act as final reviewer of all work produced by administrators/senior administrators in respect of a portfolio of clients;
Coordinating client transactions, circulate and track documentation and executions and ensure necessary filings are completed in a timely manner.

Skills / experience required

Strong Administrative skills;
High level of integrity and trust with confidential information;
A proven record of commitment to professional and client services excellence;
Hold or studying towards a professional qualification such as ICSA, CSSA or equivalent;
A minimum of 4 years trust or funds experience in a professional environment;
Knowledge of offshore regulatory requirements;
Proficient user of Microsoft Office suite;
Support the company in delivering excellent service;
Impeccable written and oral communication skills;
Excellent organisational and prioritising skills;
Motivated and driven;
Excellent attention to detail and high levels of accuracy.