Assistant Manager Debt - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 01-06-2020 9:43:21 AM
27-07-2020 9:43:21 AM
Role summary

SANNE is a leading global provider of alternative asset and corporate administration services.
Established for over 30 years and listed as a FTSE 250 company on the Main Market of the London Stock Exchange, SANNE employs more than 1,800 people worldwide and administers structures and funds that have in excess of £250 billion of assets.
As leaders in our field, we deliver tailored fiduciary services to a highly valued international client base through a global network of regulated businesses within 20 Jurisdictions.

Key responsibilities

General:
- Maintaining oversight of a portfolio of clients, ensuring efficient administration of client matters;
- Assist with the management of projects and client take-on, under guidance of line manager;
- Provide guidance and support to junior members of staff on a daily basis;
- Ensure diary task lists are monitored and cleared on a timely basis;
- Identifying and driving process improvements and efficiencies to improve client recoverability;
- Ensuring team follows required processes and procedures in line with wider SANNE and department policy;
- Identify team training needs and arrange training sessions as appropriate;
- Be fully aware of client fee arrangements and identify opportunities to invoice outside of fee agreement;
- Generally act in the best interests of the division by supporting team members.

Corporate Secretarial:
- Maintaining strong relationships with existing clients by becoming a key escalation contact for service matters;
- Maintaining oversight of day-to-day operations of client companies and ensuring junior members respond to clients' queries in a timely
manner;
- Act as final reviewer of all work produced by administrators/senior administrators in respect of a portfolio of clients;
- Coordinating client transactions, circulate and track documentation and executions and ensure necessary filings are completed in a timely
manner.

Skills / experience required

- Strong Administrative skills;
- High level of integrity and trust with confidential information;
- A proven record of commitment to professional and client services excellence;
- Hold or studying towards a professional qualification such as ICSA, CSSA or equivalent;
- A minimum of 4 years trust or funds experience in a professional environment;
- Knowledge of offshore regulatory requirements;
- Proficient user of Microsoft Office suite;
- Support the company in delivering excellent service;
- Impeccable written and oral communication skills;
- Excellent organisational and prioritising skills;
- Motivated and driven;
- Excellent attention to detail and high levels of accuracy