Assistant Manager - Gateway - Durban

2 Years+ Proven experience in a retail sales environment incorporating front line sales and supervision of 4+ staff

Knowledge of human resource and personnel management principles

Experience in apparel fashion retail.

·         Maximize store profitability to ensure that sales targets are met and/or exceeded

·         Ensure the highest level of customer service is offered at all times

·         Effectively manage all operational aspects of the store inclusive of visual merchandising, housekeeping, security, customer relations, stock management, stock requests, staff scheduling and ongoing supervision of staff

·         Ensure targets are communicated to staff and are achieved or exceeded

  Ensure KPI’s are communicated to staff and are achieved or exceeded
·         Ensure stock is available and equipment is maintained

·         Ensure all staff are adequately trained and developed

·         Maintain appropriate communication and information sharing with staff incorporating training, recognition of performance, leadership and direction and performance management

·         Ensure company policy and procedures are adhered to and that there is staff awareness and compliance

·         Maintain high levels of store administration inclusive of stock management, banking, security, housekeeping and merchandise management

·         Provide adequate levels of product management to warrant optimum stock levels and effective price variations

·         Manage stock handling to ensure accuracy of stock reconciliations and stock takes

·         Provide timely and accurate reports (stock requests, turnover and payroll)

  Ensure personal presentation of all staff is clean and consistent
·         Documentation and communication of daily sales information & performance factors i.e. the good and the bad

·         Manage staffing levels, ensuring these are in line with targets

·         Carry out on going Coaching, Training and Career Management to ensure people in your team are aware of their performance and opportunities for growth.

·         Other tasks may be assigned from time to time which contribute to the overall success of the store.


Matric

2 Years+ Proven experience in a retail sales environment incorporating front line sales and supervision of 4+ staff

Knowledge of human resource and personnel management principles

Experience in apparel fashion retail.