Assistant Manager.

Exquisite 5* Hotel - Dullstroom Mpumalanga

Requirements :

leadership qualities that will be able to be actively involved in the day to day operations and managing the team.

Must be able to work closely with the GM in leading the team to reach the hotels objectives.

Candidate must be neat, presentable and able to deal with hotel guests and day visitors of all nationalities.

Well spoken in English, computer literate.

A “can do” attitude and team player is a must.

Previous experience in a 5 * environment is required.

-          Stepping into an overall leadership role, especially when the GM is not available

-          Heading up the FOH team and ensuring that the waiters provide excellent service in the restaurant

-          Training of new FOH staff and ongoing training for current staff ie general service, wines & wine service, computer skills

-          Overseeing maintenance & liaising with maintenance team and contractors

-          Staff rosters

-          Overseeing of restaurant on a whole

-          Must have exceptional attention to detail

-          Must have knowledge / or be prepared to be trained on all booking / rooms management / POS systems

-          Take full control of the beverage department – orders / weekly & monthly stock counts / reporting on beverage figures and problem solving if figures are not in line with budgets

-          Monthly stock takes of crockery / cutlery & any other equipment related to service

-          Work closely with the GM during & leading up to functions such as weddings & conferences, to ensure all set ups and staffing requirements are well planned

-          Drivers license essential

The Hotel uses HTI systems – Eres, Apex & Pluspoint.

However, it is not essential that the candidate knows these systems.

So long as they have experience on hotel management & point of sale systems, we will provide training for HTI.

Salary negotiable including single accommodation