Auditor - Sandton
Salary Negotiable
Sandton, Gauteng
Sandton,
Gauteng
more than 14 days ago
21-02-2020 10:14:02 AM
31-03-2020 10:15:22 AM
Overview:
Responsible for the academic auditing process.
Key Performance Areas and Indicators:
Auditing process
• Supporting all audit schedules and project plans
• Preparing supporting documentation
• Securing a date from the Seta’s
• Meeting all SETA requirements and deadlines pre & post site visit
• Data correlation and action per project to the queries department
• Sample testing data to ensure accurate and complete
• Feedback to business on audit findings and solutions to process engineer for improvement
• Evaluation of the complete training processes and adherence to QMS
• Ensuring all accreditations, assessor/moderator scopes are valid and current
• Monitoring and evaluation and action plans on a quarterly basis.
• Communication with all departments to ensure success of audit
Customer Services:
• Building sustainable relationships of trust through open and interactive communication.
• Keeping records of customer interactions and filing documents.
Academic Process:
• Administrative duties
• Responsible for ensuring projects are executed as per academic process and there is no deviation thereof.
• Data capturing
Query Resolution:
• Responsible for the timely and effective resolution of all types of queries relating to the project, raised by both internal staff.
• Responsible for the escalation of appropriate issues/problems to the Programme Manager in a timely manner ensuring effective and prompt resolution in the interests of providing a responsive and professional relationship with our business partners.
• Effectively gather information from relevant departments to reach a consensus and propose a solution on all investigations.