Auditor - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 21-02-2020 10:14:02 AM
31-03-2020 10:15:22 AM
Overview:

Responsible for the academic auditing process.

Key Performance Areas and Indicators:

Auditing process

• Supporting all audit schedules and project plans
• Preparing supporting documentation
• Securing a date from the Seta’s
• Meeting all SETA requirements and deadlines pre & post site visit
• Data correlation and action per project to the queries department
• Sample testing data to ensure accurate and complete
• Feedback to business on audit findings and solutions to process engineer for improvement
• Evaluation of the complete training processes and adherence to QMS
• Ensuring all accreditations, assessor/moderator scopes are valid and current
• Monitoring and evaluation and action plans on a quarterly basis.
• Communication with all departments to ensure success of audit

Customer Services:

• Building sustainable relationships of trust through open and interactive communication.
• Keeping records of customer interactions and filing documents.

Academic Process:

• Administrative duties
• Responsible for ensuring projects are executed as per academic process and there is no deviation thereof.
• Data capturing

Query Resolution:

• Responsible for the timely and effective resolution of all types of queries relating to the project, raised by both internal staff.
• Responsible for the escalation of appropriate issues/problems to the Programme Manager in a timely manner ensuring effective and prompt resolution in the interests of providing a responsive and professional relationship with our business partners.
• Effectively gather information from relevant departments to reach a consensus and propose a solution on all investigations.