Building Operations Manager
Port Elizabeth

Our client, a leading property management company seeks to appoint an Operations Manager to one of their retail shopping malls in Port Elizabeth.

The ideal incumbent will have a minimum of 5 years building management experience with a sound understanding of general electrical, HVAC, plumbing, security etc services.

Skills & Qualifications
• Minimum Grade 12.
• An electrical qualification will be advantageous.
• Minimum of 5 years general and practical building, facilities or maintenance management experience
• Knowledge of safety, fire and emergency procedures will be advantageous
• Knowledge of Occupational Health and Safety Act and relevant legislation will be advantageous
• Knowledge of SLA’s and lease agreements will be advantageous
• Knowledge of basic technology in building (electrical, plumbing and construction) is extremely essential
• Knowledge of mechanical and air-conditioning systems
• Knowledge of day-to-day operations (cleaning, security)
• Strong verbal and written communication skills - advanced
• Budget management skills
• Conflict management skills
• Report writing skills
• Project management skills will be advantageous
• Time management skills is very important


Key Performance Areas:
• To manage and respond timeously to technical complaints and queries and complaints received by clients.
• To manage the relationship with the tenants, including tenant installations.
• To manage preventative and emergency maintenance in conjunction with the Property Managers, as well as disaster and emergency planning
• To ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management
• To ensure effective asset control by setting and managing the asset register
• To oversee and drive energy saving programs (‘green’ principles), environmental and sustainability methodology in the portfolio
• To prepare and manage the technical budgets, including forecasts and budget variance reports in conjunction with the support of the Facilities Manager
• To manage the Service Level Agreement with Suppliers and manage their performance.
• To ensure that compliance is maintained with building and statutory regulations
• To conduct inspections, including technical, housekeeping, service contract and Take on and take back inspections
• To manage and coordinate staff activities (security and cleaning) and implementing work schedules.
• To manage both “hard” and “soft” (security and cleaning) services, monitoring the quality of services and deliverables provided by suppliers.
• To prepare required technical and financial reports and feedback reports to management on issues
• To stay abreast of changing technical market trends