Minimum & Qualification Requirements

3 to 5years’ experience as a business analyst in a financial environment
B Comm or a diploma in Business Analysis (FTI)
Key Perfomance Activities

Manage the implementation of business systems requirements

Consult with key stakeholders to determine the viability and efficacy of the proposed changes and revise proposal accordingly
Manage the development changes with IT (follow ups, report back etc.)
Assist with the definition and creation of test cases for use in testing of systems
Management of system optimisation

Formulate recommended solutions and submit to Executive for approval and actioning
Manage the resolution of queries from various clients (staff, branch, regional managers, IT help desk, clients)
Management of User testing

Manage and final sign off on all user testing
IT Test system
Facilitate IT testing of the systems according to specifications
Advise any concerns identified to the IT testing team for further development
Sign off IT testing in order for the changes to go into User Acceptance Testing
User Testing
Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings