A well-known retail group is seeking an experienced Business Analyst for a 12-month fixed term contract.

Requirements:

Matric/ Grade 12 Certificate
BPMN Certification
Relevant tertiary qualification
DipBA (FTI)
Information System Diploma/degree highly advantageous
Minimum 5 years implementing ERP systems
Business analysis and process analysis experience in retail
Excellent communication skills
Valid drivers’ licence and own transport

Responsibilities

Successfully implement the business systems - encapsulating hardware, software, networks, trained users and defined business processes.
Manage business processes (review, document, align, improve, integrate with technology) to support and enhance business effectiveness and efficiency.
Drive value from the Information Systems for the business by continuously reviewing, improving, streamlining and auditing business and technology processes.
Elicit detailed business and functional requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs and/or problems
Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements