Business Analyst

National Company is looking for an experienced Business Analyst to join their team.

Minimum Requirements:
Relevant tertiary qualification in ICT with 3 to 5 years’ experience as a Business Analyst in an IT environment

Duties:
Business Analysis and Project Management:
Project Kick-Off Meeting and Minutes:
Arrange meetings with relevant stakeholders.
Facilitate discussions between business and IT stakeholders.
Minute discussions with business and create preliminary list of business requirements.
Document Preliminary Requirements:
Create Business Requirement Specification (BRS) draft document.
Discuss Business Rules with business.
Discuss any questions or outstanding issues with business.
Developer Discussion on Requirements and compile a list of tasks:
Discuss Business Requirements with Developers and possible technical solutions.
Capture any business questions that the Developers have and communicate to business.
Compile a Task List with Developers to execute the Technical Solution.
Finalise Business Requirements Specification (BRS):
Business Rules
Business Processes
Functional Requirements:
Create a project plan of all tasks that need to be completed by IT and Business to complete the project.
Manage tasks by continuously obtaining feedback from Developers and business and updating the Project Plan:
Provide project task updates to business on a weekly basis.
Testing of Solution and feedback to Development:
Test completed sections of the solution during dev to ensure that they meet business and functional requirements.
Document testing and recommended changes and communicate to Development.
Pre- Go Live process:
Create User Manuals for the solution and communicate to Management and relevant business users.
Support users with regards to any questions or issues that pertain to use of the system after user manual has been issued and they have tested the solution.
Document any issues or errors and communicate to Development to rectify.


Operational Tasks (SYSTEM)
Support Calls:
Oversee Junior Developer resolving calls and ensure that they are resolved within agreed SLA requirements with Business.
Manage escalations from Junior Developer that require Business input or Senior Developer intervention.
Update the Business Priority List with all Status 4 Calls that will require development hours.
System Setup and configuration:
Update the system setup for any changes that are required by business after discussions with Developers.
General Administration:
Receive system changes and updates that are required by business to improve operations and create a list.
Facilitate weekly meeting to discuss the list and requirements with Senior Developers and Business.
List is updated with required actions and is arranged by priority as per business needs and any quick wins that can be achieved.
Priority List is circulated to Business Managers and IT Management.
A weekly update is sent to Business Management and IT of priority list tasks that are completed and going live, in progress and not yet started.
Ad-hoc:
Facilitate all communications between Business and IT.
Facilitate communication with external stakeholders.

Salary R30 000 – R36 000 ctc per month