Our client, who supplies the Restaurant and Hospitality Industries in the Western Cape, would like to appoint a Butchery Manager who will be responsible for the day-to-day Operational Management of the in-store butchery, including selection, ordering, preparation, display, packaging and sale of meat to consumer and commercial customers.
Areas of Responsibility (Your duties will include but are not limited to:)
Butchery Management
• In consultation with senior management from time to time as agreed and appropriate run special offers, customer loyalty schemes and similar.
• Inspect equipment regularly to ensure it is in good working order and safe to use
• Assistance on the shop floor and general running of the convenience store being a priority
• Ensure accuracy of Wholesale orders to other branches
People Management
• Supervise other butchers or meat cutters and schedule work activities, rotation and holiday consultation with management, ensuring butchery opening times are maintained and fully s
• Offer on-the-job training and coaching to junior butchers.
• Motivate and develop your team including setting objectives & strategies.
• Plan annual and interim labour requirements according to specific volumes and retail requirements
• Equip staff with the required tests and equipment to assure product standards are upheld
• Ensure staff is well versed in the requirements relating to stock rotation and shelf displays.
• Identify staff development needs and develop them accordingly
• Evaluate staff performance and provide feedback and coaching as required
• Ensure that Policies and Procedures are followed, and amended to support an ever-changing environment, train staff as required for new rollouts
• Ensure that correct processes are followed when dealing with IR issues
• Arrange any staff rotation between branches
• Management of casual staff
• Management of Over Time and Leave Provisioning
Customer Service
• Prepare special cuts of meat ordered by customers
• Assist and resolve customer queries
Reporting
• Daily telephonic feedback meetings with the manager.
Teamwork
• Support department managers and co employees.
• Actively participate as a member of the team
• Performing any other task, not specified herein, which from time to time may be assigned by the manager.
Knowledge, skills and experience required
Educational Background:
• Grade 12
• Must be able to read, write, speak, and understand Afrikaans & English
• Minimum of 3 years’ Experience in Butchery and Production in a retail environment