We are looking for friendly and hard-working call centre consultants to start a new venture in our new call centre development. Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic.

KEY ACCOUNTABILITIES:
Follow up with callers on complaint/question status, ensure resolution
Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction
Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
Follow all communication procedures, policies, and guidelines during every customer interaction
Perform duties and responsibilities with our customers’ satisfaction as your number one priority

Personal Traits and Qualities:
Strong phone skills i.e. diction, active listening
Time management skills
Ability to multitask
Outgoing, friendly, compassionate personality