Camp Manager

Exclusive 5* Game Lodge - Waterberg - Limpopo Province

The Camp Manager supports the Lodge Manager and enables the lodge to provide efficient guest service and to create a warm and welcoming atmosphere for all our guests.

A high level of focus on Guest Experience and staff management of the Guest Relations team. A focus also will be on the Administration and Inventory Control of the lodge.

Key Focus Areas :

• Deliver friendly, efficient Guest Service;

• Ensure Front Desk complete administration accurately and according to standard operating procedures;

• Fill-in as the Lodge Manager when required;

• Liaise with Guests and maintain effective communication;

• Ensure Lodge Guest experience levels are met and maintained consistently;

• Ensure Front of House staff are familiar with emergency services and procedures;

• Chair daily operational meetings in conjunction with Lodge Managers;

• Deliver training to staff and work with HR to ensure development and well-being of staff;

• Compile Lodge month end reports; • Manage and control inventory stock counting/ inventory accuracy checks.

Requirements - Qualifications and Skills :

• Degree/Diploma in Hospitality Management.

• At least 3 years’ experience in a similar position

• Previous 5* experience essential

• Strong F&B experience

• Administration and Financial controlling competence

• Excellent knowledge of overall hospitality operations

• Valid code 08 driver’s license • MS Office Suite

Salary highly negotiable. Including accommodation & company benefits.