Campus General Manager (Operations/Tertiary Education) (JB377)
Pietermaritzburg
Market Related & Negotiable

Kontak recruitment is currently recruiting and hiring for a tertiary academic provider who is seeking a General Manager. The Campus General Manager will be responsible for the daily successful functioning of the Campus and will have a good understanding and background of the tertiary academic environment as well as strong commercial experience. The General Campus Manager will be responsible for the sales and marketing activities as well as the daily operational running of the Campus.

Educational requirements:
Relevant Degree & ETQA Experience
3 years plus experience in a management role with a tertiary academic environment
Experience: 3-10 years’ experience in Training and Development environment at higher education level

Duties and Responsibilities:

Operations Duties:
Oversee, direct, and lead the daily operations of the campus to ensure a high-quality service to every student
Ensure service levels to students are optimized and that the turnaround times to resolve issues are raised by students is within the agreed parameters
Key objective is to achieve the budgeted EBIDA for the campus for the period under review. This involves manage both the revenue and operational expenses daily.
To ensure the highest quality of teaching and learning on campus. This includes continuous assessments of lecturers’ performance, working closely with committees and academic boards in head office and the academic department at head office
Ensure that campus is fully complaint with all accreditation requirements from a statutory perspective
To ensure that rollover and retention ratios for the campus are attained, and corrective action plans put in place to address non-compliance thereto
Ensure that the campus is always presentable i.e. well maintained, clean, everything is working, all IT systems and equipment are operational
Ensure management interaction with students is optimized including things like the SRC, CSI projects at campus level, sports days, parent functions etc.

Financial:
To control the expenses budget, deal with petty cash according to Head Office procedures and maintain accurate accounting records and receipts.

Sales & Marketing Duties:
Oversee, direct and lead the daily operations of the campus to ensure a high-quality service to every student
Driving the performance of the sales team on a daily, weekly and monthly basis to achieve/exceed the campus annual targets
Manage and co-ordinate marketing activities at campus level and work closely with the head office marketing team in this regard

Staff Management:
Staff management: interacting, coaching, recognizing superior performance and addressing substandard performance of team members