Purpose of the Role:
As a CCTV Operator, you will be responsible for operating the CCTV cameras or any other surveillance equipment in our control room. You are also responsible for making sure that all equipment is working correctly. To keep the CCTV Supervisor / Head of Technology informed of incidents, and to ensure that agreed levels of service and contractual requirements are achieved as a minimum.

Requirements:
Must be able to work 12 hour day and night shifts
Previous CCTV monitoring experience is highly advantageous
Grade B PSIRA or at least C
Experience with CCTV monitoring software/platforms is highly advantageous


Duties:
To ensure active communication at changeover, briefing to ensure awareness of any matters pertaining to the smooth effective running of the shift.
To monitor and operate Listener, Telegram & Sniper as well as future platforms. Respond to incidents as quickly as possible.
To ensure all incoming telephone calls are answered in a timely manner.
To ensure that all critical alarms are actioned in a timely manner.
Ensure full compliance with policies and procedures.
To monitor access and egress of personnel and respond to breaches.
To ensure that all incidents, which occur during the course of your duties, are reported promptly and recorded within the guidelines laid down by the employer and efficiently dealt with.
To ensure integrity of the security systems is maintained.
To comply with data protection guidelines regarding disclosure of personal and confidential information held on the security databases.
To maintain a key element of the Control Room function by utilizing the technology available to ensure that as far as possible the building remains secure and any suspicious activity is noted and communicated in line with standard operating procedures.
To conduct a patrol of the premises using CCTV internally noting results in the Daily occurrence log.
Log all job cards on Listener
All incident information to be logged and captured accordingly (Monitoring platforms i.e. Listener, Sniper or other monitoring platforms in place)
To ensure the handover of any outstanding work etc.

Salary is market related