Claims Consultant Personal and Commercial Lines - Centurion Verfied

Salary Negotiable Centurion, Gauteng Centurion, Gauteng 7 days ago 14-01-2022 8:08:44 AM
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The Consultant is accountable for finalising the claim end-to-end.

Responsibilities:
• Register claims and appoint assessors
• Manage claims in terms of claims SLA
• Make decision regarding merit – indemnify or not
• Negotiate settlement
• Manage the salvage process (motor & non-motor salvage)
• Detection of fraud and management of fraudulent indicators
• Keep the operational system updated
• Provide thorough and timeous feedback to the relevant parties
• Complaints resolution

Skill sets required:
• Matric
• NQF Level 4 – Full qualification (short-term insurance) as set by regulation
• Regulatory Examination Level1 successfully completed
• Minimum 3 - 5 years’ experience claims handling experience (both commercial and personal lines)
• DOFA confirmation from FSCA
• Ski system experience (Genasys system) will be an advantage
• Good verbal and written communication skills
• Negotiation skills
• Client service driven
• Results & detailed orientated
• Interpersonal skills
• Team player
• Good time management skills (planning and organising)
• High stress tolerance & resilience
• Analytical ability (reasoning & questioning)