Claims Team Leader with minimum 3 years’ relevant supervisory experience with Personal Lines and Commercial claims, required to supervise team of Claims Consultant. Position based in Centurion.

Minimum requirements:
• NQF4 Short Term Insurance essential
• RE5 essential
• Minimum 3-5 years’ Team Leader experience within the short term insurance claims industry essential
• Previous Personal Lines and Commercial claims experience essential

Responsibilities:
• Supervise a team of Claims Consultants focussing on Personal Lines and Commercial Lines Claims
• Identify training and development requirements
• Monitor performance
• Report, investigate and assist with disciplinary procedures
• Coordinate daily claims activities
• Improve service deliveries
• Complaints
• Escalated and complex claims
• Monthly analysis of data and reporting