Clerk Customer Service - Strand Verfied

Salary Negotiable Strand, Western Cape Strand, Western Cape more than 14 days ago 17-02-2020 11:53:56 AM
13-04-2020 11:53:56 AM
Clerk Customer Service
Salary : R 9500.00
Accountabilities:
· Deliver quick, quality and efficient Customer Service
o Accurately determine customer needs through interaction with clients and ensure accurate processing thereof.
· Sales Leads Generation
· Risk and Compliance
o Adhere to legislation and regulatory requirements as applicable, i.e. CASA, FICA, NCA.
o Verify the customer’s identity according to procedures prior to proceeding with any enquiry or transaction. Where customers are unable to produce acceptable identity documentation, refer issue to Manager to take decision on whether to proceed with the customer’s request
Requirements:
? Grade 12 with commercial subjects (math & accountancy)
? Computer Literacy skills
? No criminal record

Your job Purpose:
To resolve enquiries from walk-in customers, issue all account items and provide superior customer service to all customers.