Responsibilities
Assist with management of instances of cloud infrastructure services and multiple cloud servers
Provide technical assistance on Windows & Linux, cloud-based systems, and resolve operational problems
Help build & improve monitoring solutions that keeps our systems health in check and page when necessary
Assist with implementation of security configurations & patching in line with organisational requirements
Help troubleshoot and optimize our backend services
Perform root cause analysis for production errors
Investigate and resolve technical issues
Share your knowledge and ensure the security, operability, quality, and scalability of your work
Form part of an after-hours on call rotation to address critical downtime after hours
Skills
Minimum 3 years hands on experience with cloud infrastructure (Azure, AWS, or Google Cloud) – we use Azure
Experience building and administering alerting and monitoring systems for API services
High degree of understanding of networking concepts like VPNs, NAT, IP routing, ACLs
Strong Windows & Linux system administration and Networking background
Strong skills in network services such as DNS, TLS/SSL, HTTP
Experience with Identity management / federated identity solutions / Access control
In depth knowledge of web application firewalls and related concepts
Experience in relational, non-relational, and time-series data stores (MS-SQL/PostgreSQL/MySQL) implementation and Administration
Advanced ability to craft clear and concise documentation
Ability to construct and execute network, server, and application status monitoring.
Experience with Source Code Management / Git an advantage
Knowledge in Network security an advantage
Experience utilising configuration management tools like puppet, ansible or chef an advantage
Experience with security operations & remediation an advantage
Experience with infrastructure as code & utilising Terraform an advantage
Critical thinker and problem-solving skills
Team player
Good time-management skills
Interpersonal and communication skills

Please note that only Sa citizens who are currently residing in Cape Town may apply as no relocation will be provided