Commercial Vehicle Parts Manager - Johannesburg Verfied

Salary Negotiable Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 14-06-2021 10:48:19 AM
09-08-2021 10:48:19 AM
Our well know commercial motor dealer client based in Johannesburg currently holds a vacancy for an experienced EE Parts Manager.
Reporting to the Dealer Principal, this position will be suited to a candidate that will be able to maximize profits by ensuring maximum sales of parts to trade and retail customers and by maintaining a satisfactory parts service to other departments and Group dealerships.
Ensure the highest degree of Customer Satisfaction.
Ensure that all requirements and targets are met and exceeded

Job Description
• Monitor sales to ensure that emphasis is placed on profitability
• Ensure the sale of all necessary items to support Customer’s requirements
• Ensure that the department achieves budget objectives
• Ensure that stock levels are in accordance with budget
• Ensure that discounts are monitored and that corrective action is taken when necessary
• Control all budgetary spending and ensure that it remains within target
• Discuss significant variations in budget with Dealer Principal
• Monitor all overheads and stock values
• Report to Dealer Principal the debtor’s situation and highlight any variation from Policy
• Operate within purchasing budget (number of weeks’ stock)
• Organize sales promotions to boost sales
• Plan, initiate and promote parts sales events
• Cooperate with other departments in their campaigns
• Draw up and initiate parts marketing plans
• Promote and sell parts by visiting existing and prospective clients
• Ensure that sales staff maintains constant contact with existing and prospective clients
• Maximize accessory sales through New Cars
• Ensure lost sales are been recorded and records utilized
• Hold weekly meetings to discuss opportunities and issues and Sales performance
• Ensure that all orders are completed within Customers’ requirements and that all necessary follow-ups are carried out
• Examine all major transactions to determine how Customer service may be improved
• Attend to all necessary inquiries promptly, efficiently and timeously
• Ensure absolute clarity in all Customer communications
• Ensure that all transactions are correctly recorded and, when necessary, information passed to other departments
• Ensure that stock levels are promptly and accurately updated
• Monitor Customer credit facilities and ensure due payment
• Ensure that all cash sales, parts returned and CODs are controlled and / or paid on a daily basis
• Ensure that all daily / weekly / monthly reports are produced promptly and accurately and analyze them
• Print a B/O report and discuss with staff at least once a week
• Monitor negative stock to ensure accuracy of stock movement, B/O and stock file
• Sign off all credit notes & buyouts
• Follow up on parts bought and not sold
• Establish and maintain the number of adequately trained staff needed to achieve industry standards
• Recruit, select, develop and remunerate staff
• Operate staff performance appraisal systems at least twice a year and ensure that action is taken on results
• Ensure high standards (of all staff) of performance. Checked monthly in relation to set standards
• Maintain training standards and measure costs thereof available
• Keep all staff updated on changes in existing models and all newly introduced models, exchange units, accessories
• Experience in Mercedes -Benz (Trucks and Vans) and FUSO trucks parts will be an added advantage

Qualifications and Experience
• A minimum of 3-year Parts Manager’s experience is essential.
• Grade 12
• Mercedes-Benz Certified Parts Management will be an added advantage
• Valid Driver’s License
• Clear Criminal Record
• Motor industry experience is essential
• Must have excellent verbal communication skill
• Computer literacy is essential

N.B. (Only candidates that meet the criteria will be shortlisted and contacted)

N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)