Communications Specialist
Johannesburg Northern Suburbs

Develop, implement and maintain an integrated communication and content stream and plan, through consistent and engaging messaging that enhances the brand, engages clients and supports business strategy and objectives.

• Develop an integrated communications content stream that supports the marketing, social media and brand strategy of the business through integrated practices and supports the overall business strategy.
• In conjunction with the marketing team, plan and manage the content development and production of all campaigns, marketing materials and marketing collateral.
• Conceptualise and write content, create copy streams, copy editing and proofing, translate content, as well as engage and interact with stakeholders to sufficiently understand the brief to ensure consistent and efficient support is provided.
• Research and discovery to gain insight for new projects, brainstorming ideas and concepts to ensure creative and differentiated content.
• Coordinate and liaise with other relevant marketing and communications functions to align content plans and drive one brand message.
• Align the communication plan to support products, launches, events and promotions
• Collaborate with the relevant stakeholders to implement marketing initiatives, through defining the target audience, various stakeholders and appropriate messaging,
• Manage and implement a PR, external and internal communications plan.
• Responsible for ensuring that all communications align with the brand's communication standards, including structure, creativity, plain language, tone of voice, style and terminology.
• Assess collateral and communications in terms of value add and quality, as well as implement improvements where required.
• Influence the use of communication systems and tools and implement alternatives where feasible.
• Liaise with relevant agencies in the production and delivery of communication material.
• Manage sign-off process from first draft to final product, liaising with various stakeholders and teams, product owners and regulatory stakeholders (i.e. legal, compliance)
• Ensure that all copies published is of the highest editorial standards, written grammatically, with maximum impact and free from all typographical and other errors.
• Translate technical and legal content into functional copy that are entirely user-centred while also supporting the needs of the business.

• Build and maintain relationships with clients, internal and external stakeholders.
• Make recommendations to improvement of client experience within area of responsibility.

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Work with design and production teams to ensure a seamless user experience

• Assist the Marketing Manager and ensure that communication projects are delivered within budget
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

• 5-8 years' experience in Communication, with copywriting, language and editing experience
• Experience within the financial services industry, specifically short-term insurance (desirable)
• Content writing experience for all media platforms (digital, direct communication and creative marketing)
• A Degree in Communications, Journalism, Languages or related qualification. m18.1m