Credit Collection Intern - Cape Town Verfied

R 12000-15000 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 15-10-2019 12:24:28 PM
10-12-2019 12:24:28 PM
We are South Africa’s largest, most innovative online retailer. The business started off and continues to operate with the simple vision in mind: To be the largest, simplest, most customer-centric online shopping destination in Africa. Some of our other lived by values include:
Simplify: Make it easy for customers and all parties involved.
Iterate and Innovate: Identify and implement solutions to problems and improve on them every day.
Smart and Fast: Dedicated, results-oriented decisions made quickly with decisive implementation

Brief Overview:

To implement processes to better handle seller arrears and reduce the cost of seller arrears to the business. Placement will be for three months in our Marketplace Operations team, reporting to the Marketplace Operations Manager.

Objectives:
Process mapping of the current processes related to the management of seller accounts.
Analysis of historic data seeking trends in behavior.
Identification of constraints, gaps, and issues in the processes.
Quantification of the problem.
Development of an improvement plan and new processes to reduce the losses due to seller arrears.
Implementation and handover of the process to the relevant persons and departments.

Skills and Attributes Required:
Critical Thinking
Data Analysis
Quick execution
Strong Communication Skills
Time and Workload Management
Process Mapping
Microsoft Office

NB!! Opportunity to start next week