Credit Controller - Port Shepstone

2020/03/12 8:45:09 AM
Credit Controller
- Matric is a minimum requirement
- SAP would be highly advantageous
- Afrikaans is a minimum requirement
- Well spoken with an ability to communicate verbally and in writing.
- Bilingual (English is essential)
- Attention to detail
- Ability to work well under pressure and to take ownership of tasks
- Able to work within a team
- Honest and reliable
- Excellent numerical and accuracy skills
- Computer literate (use desktop and online applications)
- Client service orientation, with a pleasant and efficient telephone manner
- Excellent organizational skills

? Previous Credit Notes
? Tax Invoice - where discounts where omitted
? Accounts Receivable Transaction Report
? Ensure valid proof of payments are received prior to releasing the pro-forma for invoicing
? Provide customer support where necessary
? Ensure that no client complaints regarding the manner in which they were treated is received.
? Ensure that there is a satisfactory response for payment request
? Record activity details on SAP for all calls made including date and time of call, person spoken to as well as outcome of call
? Queries related to payments made and all outstanding queries must be answered within a reasonable timeframe (Within One Month)
? Phone calls must be returned promptly and all general queries must be dealt with within 24 hours
? Oral communication must be in a polite manner
? Written communication to client must be accurate (no spelling or obvious grammar mistakes) and in a format that is easily understandable
? When receiving queries for references on credit checks, do an evaluation of the customer and supply information
? The Credit Controller must file documents received and processed
? Ensure that where dealer accounts are not paid within the required payment time, the required legal documentation pack is completed and the appropriate action is taken.

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