Duties & Responsibilities
SAP system experience critical
Attention to detail
The Independent AR temp will mostly be doing collections
We require someone with experience in collections, and not necessarily someone with a finance background
Excellent communication skills
Call-centre (of sorts) experience
SAP system will be an advantage
Receivables Clerk is responsible for contacting debtors and collection of outstanding payments, as well as managing claims and disputes arising from customers.

Requirements
Matric certificate
Credit Management 1&2 (preferred)
3-5 years' experience in collections and accounts receivable
Call centre experience
Multi-task and work efficiently
Excellent analytical skills
Effectively prioritize daily workloads
Strong written and verbal communication, including the ability to assertively communicate with customers to obtain timely payments
Experience with MS Office applications
Self-start and work independently
Understanding of debit/credit entries
Build relationships both in credit department and across departments Accountability ? Operational Results o Manage the process of contacting debtors for payments/outstanding amounts on accounts o Send agreed and approved communication in standard formats (SMS, email letters) to serve as reminders final demands o Manage the process of collections from order to legal action o Monitor and manage the transactional work list o Ensure that the correct reconciliations are conducted o Manage the process of staff accounts (includes master data, creating a debtors account and journaling, etc.) o Ensure that non-trading debtors are accounted for o Manage the process with inter-company accounts o Point of Sales Collections - governing on-site procedures o Overdue greater than 60 days handed over to legal

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? Cash application o Allocate payments received to open invoices o Allocate payments as per remittance received o Apply applicable discount as per term ? Claims and Disputes o Ensure that the correct process is followed in respect of claims on discounts, returns and bottles o Manage the process whereby to investigate the validity of claim o Manage quality claims (glass in wine, open bottles) and stepping in where necessary o Ensure that off-setting of in-country expenses (marketing/advertising) is deducted from invoices o Accurate maintenance of collections and customer master data o Ensure that the correct price or quantity categories are used o Manage price discrepancies, deal disputes, etc. o Collecting information for reports on the claims and disputes that have been submitted ? Short-term Payment Arrangements Managed o Identify repayment opportunities for accounts in default o Repayment requests managed within a maximum 4 week period o Longer than 4 weeks repayment referred to the legal controller o Handed over to legal when defaults on arrangement ? Stakeholder Management o Maintain sound working relationship with stakeholders o Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals o Keep minutes of stakeholder meetings ? Risk Management o Proactive risk identification, mitigation and management ? Governance and Compliance o Ensure compliance to Order to Cash policies, procedures and contracts

? Reporting o Compile, submit and present various reports as required o Provide progress reports and performance reports when required Behavioural Competence Lead Self o Resilience o Personal effectiveness o Model the Organisation values Thinking and Innovation o Decision making o Change Adaptability o Business Insights Relationship o Build relationship and networks o Customer centeredness o Engagement skills Management o Implement Action o Drive Results o Planning, Organising and Controlling Leadership o Leading change o Leading individual growth/performance o Growing teams Functional Competence ? Business Administration o Effecting written and verbal communication o Report and present information o Able to manage and control administrative systems o Understands the interaction of different administrative procedures between departments in the organisation

? Reporting o Compile, submit and present various reports as required o Provide progress reports and performance reports when required Behavioural Competence Lead Self o Resilience o Personal effectiveness o Model the Organisation values Thinking and Innovation o Decision making o Change Adaptability o Business Insights Relationship o Build relationship and networks o Customer centeredness o Engagement skills Management o Implement Action o Drive Results o Planning, Organising and Controlling Leadership o Leading change o Leading individual growth/performance o Growing teams Functional Competence ? Business Administration o Effecting written and verbal communication o Report and present information o Able to manage and control administrative systems o Understands the interaction of different administrative procedures between departments in the organisation

Able to apply knowledge listed in previous three points in an integrated manner to practical problems o Knowledge of planning and organizing the Credit function to ensure smooth running on the entire function o Able to interpret credit policy and making of credit decisions o Able to negotiate with customers ? Policy Administration o Has good knowledge of all aspects of the organisational policy o Able to effectively implement and administer policies within the department
National Accounts temp will be responsible for a few group accounts, and we require someone with excellent reconciliation skills
SAP system experience critical
Attention to detail
The Independent AR temp will mostly be doing collections
We require someone with experience in collections, and not necessarily someone with a finance background
Excellent communication skills
Call-centre (of sorts) experience
SAP system will be an advantage

Desired Experience & Qualification
SAP system experience critical
Attention to detail
The Independent AR temp will mostly be doing collections
We require someone with experience in collections, and not necessarily someone with a finance background
Excellent communication skills
Call-centre (of sorts) experience
SAP system will be an advantage
Receivables Clerk is responsible for contacting debtors and collection of outstanding payments, as well as managing claims and disputes arising from customers.
Requirements

Matric certificate
Credit Management 1&2 (preferred)
3-5 years' experience in collections and accounts receivable
Call centre experience
Multi-task and work efficiently
Excellent analytical skills
Effectively prioritize daily workloads
Strong written and verbal communication, including the ability to assertively communicate with customers to obtain timely payments
Experience with MS Office applications
Self-start and work independently
Understanding of debit/credit entries
Build relationships both in credit department and across departments Accountability ? Operational Results o Manage the process of contacting debtors for payments/outstanding amounts on accounts o Send agreed and approved communication in standard formats (SMS, email letters) to serve as reminders final demands o Manage the process of collections from order to legal action o Monitor and manage the transactional work list o Ensure that the correct reconciliations are conducted o Manage the process of staff accounts (includes master data, creating a debtors account and journaling, etc.) o Ensure that non-trading debtors are accounted for o Manage the process with inter-company accounts o Point of Sales Collections - governing on-site procedures o Overdue greater than 60 days handed over to legal