Customer Relations | Service Manager - Pinetown

Company based in Pinetown is currently seeking a Customer Relations | Service Manager. Salary R20 000 - R30 000 negotiable depending on experience, plus incentives. Plus medical aid and pension fund. Company Vehicle and Fuel Allowance.

Responsibilities:
Developing and implementing service standards and procedures for the service delivery department
Setting up and maintaining the service desk
Supervising other members of the service delivery team
Maintaining customer relationships and improving response and delivery times
Updating service methods to improve overall efficiency
Resolving any service problems and customer complaints
Instructing customers on equipment operation, care and maintenance

Requirements:
Must have Retail or Hospitality Industry experience
Must have a valid drivers license
Clear criminal record
Must have traceable References

Please note that the above-mentioned experience is essential.
Please don’t apply if you do not have the above-mentioned experience.
Please note that your CV will not be considered if you don’t have the above-mentioned experience.