Customer Service Agent - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 07-01-2022 8:32:10 AM
A leading international iGaming company have an amazing job opportunity for a Customer Service Agent to join their team in Cape Town. They are looking for a looking for a passionate, people-centric individual with great communication skills, interested in sports & casino, ready to learn more and looking to work with a friendly, fun and creative team. Does this sounds like you? Keep reading!

Your key job responsibilities as the Customer Service Agent in Cape Town will include:

- Handling incoming contacts
- Manage first-time contact resolution targets
- Achieve the productivity and attendance targets
- Handle the qualitative and quantitative personal goals to contribute to the team and department targets

Requirements for this Customer Service Agent job in Cape Town:

- Experience in a customer service role preferably in the iGaming space
- Fluent in English both written and spoken
- Great IT skills
- Must be able to multi task