Customer Service Consultant – R10 500
Essential Requirements:
- Excellent analytical skills
- Previous experience in customer service
- Ability to problem solve
- Ability to work under pressure
- Positive attitude
- Computer literate (Internet, Word, Excel, Outlook, etc)
- Must work well within a team
Duties will include:
- Ensuring clients’ needs are met – where possible;
- Encouraging continued business;
- Generating renewed business from lapsed clients;
- Identifying when client should be rewarded;
- Willing to build long term relationships with clients;
- Managing client accounts using in-house systems (training provided)