Danish speaking Customer Support Advisor - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 16-05-2022 11:19:59 AM
11-07-2022 11:19:59 AM
Are you a fluent Danish speaker looking to work remotely in South Africa? Keep reading! We have an exciting job opportunity for you to join a leading group of multinational companies that delivers dynamic customer and employee value propositions. This business has expanded and has partners and operations in multiple countries and industries around the world. If you’re looking for a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide, this Danish speaking Customer Support Advisor job could be perfect for you!

Your key job responsibilities as the Danish speaking Customer Support Advisor in South Africa (Remote):

- Answer chats, calls and respond to social media queries & emails
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter and update customer information into system
- Identify and escalate priority issues
- Follow up customer calls where necessary
- Maintain a positive and professional demeanour and portray the company in a positive light

Requirements for this Danish speaking Customer Support Advisor job in South Africa (Remote):

- Must be fluent in Danish and able to communicate in English (verbal and written)
- Permanent residence permit or South African ID holders only
- Strong PC literacy
- Strong customer orientation
- Availability to work shifts (International Call Centre)
- Exceptional business and people skills
- Fully computer literate in all Microsoft packages (Word, Excel, Outlook and internet)
- Strong administrative, organisation and planning skills